“Anthony Laidler and his team did an amazing job. We had no idea how much work went into installing our new boiler with all the piping and checking everything was working properly. Anthony did over and above. I give them a 10 or 5⭐️⭐️⭐️⭐️⭐️. Will highly recommend your company!”
>- Denise M.
“Kapala installed a Mitsubishi MXZ 4C36NA heat pump with 4 indoor air handlers in our 1986 hydronic baseboard heated home. We had no ductwork or air conditioning prior to this heat pump. Our concern was that the heat pump might be noisy, or the indoor air flow too strong. Our quiet baseboard heat had spoiled us in that department. There were few-to-no locations nearby where we could view the actual heat pump equipment or experience its operation, so we were going into a somewhat unknown. Chris walked us through our home, personalizing the plan together with us before we finalized the design. We are very pleased with the quiet, effective air and heat that our Mitsubishi now provides us and would recommend to others. We have 3 indoor air handlers which mount high on the wall, and one floor mount unit, which together or separately do a great job! AND they do it quietly :-)”
– Angela A.
Had the transformer needed in his truck.
Replaced it and was done in less than an hour. Gave me a two hour waiting period from 12-2, and showed up 5 minutes before 12.
Highly recommend Kapala Heating and Cooling!
– Edie H.
“We really appreciate the hard work. We are extremely happy with the installation and how clean the job site was after completion of the job. We were extremely impressed with our sales person . We would highly recommend Kapala to everyone.”
– Karen E.
“I had my furnace replaced in Dec. 2022. The salesman and the installers were all efficient and helpful. My installation was in a crawl space, not the easiest place to work. They also had to redo the venting for my water heater. Any questions I had were answered and the furnace operation explained. My furnace was eligible for a rebate and the office sent the forms in and I received it in Feb.”
– Charlotte P.
“Our furnace quit working on Friday. We thought we were going to be without any heat, until the following week. We were very fortunate to get connect with Jake, to service our furnace. He arrived the time he said he would. Very knowledgeable, professional and courteous. He exceeded all expectations. Five stars to Jake. ⭐️⭐️⭐️⭐️⭐️ Highly recommend.”
– Keith P.
“Jake came today to service the furnace. Personable, professional, and he did his job well and answered my questions to my satisfaction. Thank you!”
– Carol P.
“Truly beyond my expectations. Both technicians were friendly, professional, and on time. The text messages from your company with the name and a picture of who you are sending out along with an arrival time is awesome. Warranties are hard to understand and are not always clear what’s covered. Thank you for taking the time to look into this for me and finding the part was covered. Saved me some money, shows you are an honest business and that you care about your customers. I highly recommend this company, you will not be disappointed. Thanks again!”
– Jeff and Heather B.
“Kapala did an outstanding job replacing our duct work. I work with may contractors and they were better than most. The arrived when they said they would and completed the job in the amount of time they said it would take. They were very professional and really a great company to work with. I will use them again and recommend them to anyone.”
– Chatfield School Y.
Mark did a great job explaining all the options, the pros and cons, cost efficiencies, lead times without any high pressure techniques. Think we got a quality product and the install technicians were courteous and answered all of our questions. Dealt with Mark on a previous installation and we were just as happy. Thanks!
“Chris, Crystal, and Aaron were all great. Very knowledgable, answered questions. So glad we went with Kapala. They made this long, big, overwhelming job run smoothly. And Kapala made it affordable. Thank you. We will tell everyone about you.”
“Tom is not just a 5 (on 1-5 scale) but actually a real 10!!! Kapala should be proud of their lead technician who acted as a true trusted advisor for my home and family. He not only solved our immediate heating and cooling crisis, he went beyond the typical service call and helped create a technical roadmap for a more energy efficient, resilient and comfortable future. Amazing… and THANKS TOM!!”
Thank you, Janet! I really believe the RGF Plug in Plus air purification units that were recently installed kept our volunteers and families safe from all viruses this year at Holiday Depot. The units made us, me, feel so much more comfortable this year. I was happy to be able to continue our mission for families this year.
Chris, Zach, and Curt did a fantastic job installing my AC! I felt bad for them because it was in the 90’s that day. Very pleased with your company and workers. I am passing that on to others. Thank you!
– Rhonda S.
Our home (2400 Sq.Ft.), has boiler heat and we have always used window air conditioners. I requested 4 appraisals. Asking questions from all (i.e. installation specifics, equipment warranty, manufacturer, etc.). Kapala was the only one that satisfied my inquiries and the only one suggesting that they keep all cooling within the interior of my home when possible, protecting them from the elements.
My AC split unit installation was done by Curt and Zach. Two very particular, professional and caring individuals. Their work was impeccable! The fact that Kapala didn’t rush them to hurry the job like some companies do; was a real asset.
So the bottom line is, when I need heating and/or AC services again I’ll find Curt and Zach wherever they are. Thanks again Kapala Heating and Air Conditioning for having such a fantastic team.
– Paul R.
“Yesterday I had ultra-violet light bulbs installed on my furnace that your team installed a few years back, and just want to say how impressed I was with Curt and Brendan on the initial installation and Tom with yesterday’s installation! Working with Mark Butzu has also been a great experience setting everything up and being able to answer all our questions! You have a great team! We are also on the Comfort Rewards service program and did not want to leave out the technicians that have also taken care of our system!!!”
-Mark & Jill R.
“Our boiler broke beyond repair and converting to a gas furnace was a big choice because of the cost. We are glad we chose Kapala. Curt and Brendan worked very hard and did a great job. We couldn’t be happier with our choice and the work that was done. Chris did a great job explaining what we needed and helped us through the purchasing process. One day while I was working, they even looked after my dog. 🙂 I would absolutely 100% refer my friends and family to Kapala.”
– Ryan A.
Thanks once again for coming out early on this bitterly cold and blustery day, then crawling into the nastiest crawlspace ever to diagnose and get furnace working temporarily until a new controller board arrives. Prices were given up front and were fair too.
– John S.
Great Company! They came within 2 days of calling and installed a new furnace and A/C! My wife was 8 months pregnant at the time in the summer (July 17’) and they were prompt, professional and stand by their work! Highly recommend!
– Fred A.
The service was excellent and fast. Our repair man was efficient and so courteous! Explained everything thoroughly and I really appreciated it!
– Wendy D.
Thank you from the bottom of our hearts! We are so happy with our new boiler! Thank-you for taking the time to show us all our options and to make sure we were getting exactly what we needed for our home. The financing that was offered made this possible and seamless! Bless your hearts for all your hard work!
– Michelle T.
They had my parts ordered and ready to install within two days. The office staff was very informative. So impressed with their timely fashion in which they operate. Just in time for the 90 degree days. Thanks so much Kapala H/C.
– Kyle S.