“Kapala installed a Mitsubishi MXZ 4C36NA heat pump with 4 indoor air handlers in our 1986 hydronic baseboard heated home. We had no ductwork or air conditioning prior to this heat pump. Our concern was that the heat pump might be noisy, or the indoor air flow too strong. Our quiet baseboard heat had spoiled us in that department. There were few-to-no locations nearby where we could view the actual heat pump equipment or experience its operation, so we were going into a somewhat unknown. Chris walked us through our home, personalizing the plan together with us before we finalized the design. We are very pleased with the quiet, effective air and heat that our Mitsubishi now provides us and would recommend to others. We have 3 indoor air handlers which mount high on the wall, and one floor mount unit, which together or separately do a great job! AND they do it quietly :-)”
– Angela A.
Had the transformer needed in his truck.
Replaced it and was done in less than an hour. Gave me a two hour waiting period from 12-2, and showed up 5 minutes before 12.
Highly recommend Kapala Heating and Cooling!
– Edie H.
“We really appreciate the hard work. We are extremely happy with the installation and how clean the job site was after completion of the job. We were extremely impressed with our sales person . We would highly recommend Kapala to everyone.”
– Karen E.
“I had my furnace replaced in Dec. 2022. The salesman and the installers were all efficient and helpful. My installation was in a crawl space, not the easiest place to work. They also had to redo the venting for my water heater. Any questions I had were answered and the furnace operation explained. My furnace was eligible for a rebate and the office sent the forms in and I received it in Feb.”
– Charlotte P.
“Our furnace quit working on Friday. We thought we were going to be without any heat, until the following week. We were very fortunate to get connect with Jake, to service our furnace. He arrived the time he said he would. Very knowledgeable, professional and courteous. He exceeded all expectations. Five stars to Jake. ⭐️⭐️⭐️⭐️⭐️ Highly recommend.”
– Keith P.
“Jake came today to service the furnace. Personable, professional, and he did his job well and answered my questions to my satisfaction. Thank you!”
– Carol P.
“Truly beyond my expectations. Both technicians were friendly, professional, and on time. The text messages from your company with the name and a picture of who you are sending out along with an arrival time is awesome. Warranties are hard to understand and are not always clear what’s covered. Thank you for taking the time to look into this for me and finding the part was covered. Saved me some money, shows you are an honest business and that you care about your customers. I highly recommend this company, you will not be disappointed. Thanks again!”
– Jeff and Heather B.
“Kapala did an outstanding job replacing our duct work. I work with may contractors and they were better than most. The arrived when they said they would and completed the job in the amount of time they said it would take. They were very professional and really a great company to work with. I will use them again and recommend them to anyone.”
– Chatfield School Y.